How Call Centres Are Leading the Race to the Bottom
Call centres have become a frontline in the struggle over workplace surveillance, precarious conditions and high-pressure targets. The only way to fight back is to organise them.
6 Articles by:
Emily Scurrah
Emily Scurrah is a researcher at the New Economics Foundation (NEF).
Working Too Long Is Killing You
Long working hours led to 745,000 deaths worldwide in 2016. As we emerge from the pandemic, we urgently need to reclaim our free time – but the only way to do it is through worker organising.
Today’s Uber Ruling Is a Victory for Workers
In a blow to gig economy profiteers, today’s Supreme Court ruling states that Uber drivers are entitled to minimum wage and paid holidays. It’s a victory for workers – and everyone who supports decent working conditions.
What a ‘Just Transition’ Would Really Look Like
Any strategy for combatting climate change that doesn’t focus on delivering well-paid, unionised jobs is doomed to fail – we need a vision of a Green New Deal with workers at its heart.
How the Government Abandoned the Self-Employed
After years of allowing self-employment to replace secure and well-paid work, the government promptly abandoned the self-employed during this crisis – for the millions left behind, it’s time to organise for better.
The Nanny State
The rise of nannies, au pairs and other forms of domestic labour is formalising what feminist economists have long argued: that work in the home is work.